Privacy policy

Effective Date: 30 Oct, 2025

Last Updated: 30 Oct, 2025

At Joks Apparels OPC PVT.LTD (“we,” “our,” or “us”), your privacy matters to us. We are committed to safeguarding your personal information and being transparent about how we use it. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website [www.somafashions.com] and purchase our products.

 

1. Information We Collect

We collect the following types of information when you interact with our site:

  • Personal Information: Name, email address, phone number, shipping/billing address.

  • Payment Information: Processed securely by our payment gateway partners (we do not store your card details).

  • Order Information: Products purchased, order history, preferences.

  • Technical Information: IP address, browser type, device information, cookies, and analytics data.

2. How We Use Your Information

We use your information to:

  • Process, confirm, and deliver your orders.

  • Communicate with you regarding your purchases, returns, or support requests.

  • Personalize your shopping experience and recommend relevant products.

  • Send promotional updates, offers, and newsletters (with your consent).

  • Improve website functionality, performance, and security.

  • Comply with applicable laws and regulations.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

  • Service Providers: Logistics partners, payment gateways, analytics and marketing tools, IT support providers.

  • Legal Authorities: When required to comply with law, enforce our terms, or protect our rights.

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Enable secure login and checkout.

  • Remember your shopping preferences.

  • Track site usage and improve performance.

You can manage cookies through your browser settings, but disabling them may affect your shopping experience.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described above, unless a longer retention period is required by law.

6. Your Rights

Under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and other applicable laws, you have the right to:

  • Access, review, or correct your information.

  • Withdraw consent for data processing.

  • Opt-out of marketing communications.

  • Request deletion of your data (subject to legal and contractual obligations).

To exercise these rights, contact us at info@somafashions.com

7. Security

We use industry-standard security measures to protect your information. However, no online transmission or storage system can be guaranteed 100% secure.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

9. Children’s Privacy

We do not knowingly collect information from individuals under 18. If such data is found, it will be deleted.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Joks Apparels OPC PVT.LTD

Email: info@somafashions.com

Phone: +91 72597 58585

Address: K-021, SBIOA UNITY ENCLAVE, Mambakkam, Chennai, Tamil Nadu, 600127